# Rider Ledger: approving a rider's cash and empty bottles > How a rider hands over the day's cash and empties in the app, and how the office checks and approves it in Rider Ledger. - Product: Irsaal Water Delivery Software, by Irsaal Software - Section: Daily work - Page: https://irsaalsystems.com/help/water-rider-ledger - Last updated: 2026-09-23 In Irsaal Water Delivery Software, the cash and empty bottles a rider collects stay on the rider's name until the office approves that day. The rider submits the day from the **Ledger** tab of the Irsaal Rider app. The office checks it under **Finance → Rider Ledger** and presses **Approve & Release**, which moves the money into your cash and bank accounts and the empties into warehouse stock. Any shortfall stays against the rider. ## What does the Rider Ledger screen show? **Rider Ledger** opens on four figures: - **In Rider Hands (uncleared)**: cash still with riders. - **Empty Bottles With Riders** - **Awaiting Approval**: days that riders have submitted. - **Riders** Below them are two lists: - **Pending Approval**: each submitted day, with its **Cash**, **Online**, **Empties** and any **Short**. - **Riders**: every rider's **Deliveries**, **Cash Collected**, what is **Cleared** and what is still **With Rider**. ## How does a rider hand the day over? In the app, the rider opens **Ledger** (**My Daily Ledger**). It shows the day's deliveries, cash and online collections, bottles delivered and collected, and a customer-wise list. Under **Hand over to admin**, they: 1. Enter **Cash handed (Rs.)**: the notes and coins they are giving the office. 2. Enter the **Empty bottles handed in**. 3. Add an optional **Note for the admin**. 4. Press **Submit Ledger**. A day can only be submitted once. Days a rider forgot are listed as "not submitted", and **Also submit my missed days** sends them in with today's. Cash the rider spent on the round (fuel, for example) is added under **Spent on the round** in the app, and only that cash comes off the hand-over. ## How do I approve a rider's day? 1. Open **Finance → Rider Ledger** and press **Review & Approve** on the day under **Pending Approval**. Or open the rider and pick the day. 2. The rider's page shows the **Daily Ledger** for that date: - **Cash Today** and how much is to hand over - **Online Today** - **Invoiced** - **Filled Delivered** and **Empties Collected** - the **Handover Status** Below that are **Spent on the Round**, a **Customer-wise Detail** and **Settlements**. 3. Press the green tick on the submitted settlement. The **Approve Hand-over** box opens: - **Empty bottles actually received**: count them. This is what goes back into empty stock. - **Cash into**: the account the notes and coins go into. - **Bank transfer into**: the bank account for payments the rider marked as bank or online. 4. Press **Approve & Release**. The money leaves **Rider Cash in Hand** and lands in the accounts you chose. The empties move from the rider to **Warehouse Empty**, ready for the plant. If less was handed over than was collected, the shortfall stays against the rider. To send a day back instead, press **Return** (the undo arrow) and confirm "Send back to the rider for correction?". ## A rider entered a wrong payment. How do I fix it? On the rider's page, find the payment under **Settlements** or the customer-wise list and use **Correct Payment**. Enter the right **Amount** and **Method**, give a **Reason for correction** (such as "rider typed 500 instead of 300"), and press **Save Correction**. The account balance and the customer's ledger are both adjusted by the difference. Riders cannot edit a payment themselves; they ask an admin. ## Can I reopen a day that is already approved? Yes. Press **Reopen** on the rider's page for that day, correct it, and approve it again. A submitted day shows "This day is submitted — the rider cannot submit it again". ## How do I print a rider's day? On the rider's page, press **PDF / Print (A4)**. It prints the whole day on one A4 sheet for the paper file. ## Frequently asked questions ### Where does the cash a rider collects go in Irsaal? It stays on the rider's name, in **Rider Cash in Hand**, until the office approves that day in **Rider Ledger**. Approval moves it into your cash or bank account. ### The rider's cash is short. What happens? Approve what was actually handed over. The shortfall stays against the rider and shows on their ledger until it is settled. ### A rider forgot to submit yesterday. What now? The app lists the missed day. The rider can open it on its own, or tick **Also submit my missed days** when submitting today. The office sees each day under **Pending Approval**. ### Why are empties still showing With Riders? The rider's day has not been approved yet. The empties move to **Warehouse Empty** when you press **Approve & Release**. ### Can a rider's fuel be taken from the cash they collected? Yes. The rider adds it under **Spent on the round** in the app, or the office records an expense with that rider selected. Cash spent against a rider comes off their hand-over. ## Khulasa (Roman Urdu) Rider jo cash aur khali bottles jama karta hai, woh uske naam par rehte hain jab tak office us din ko approve na kare. Rider app ke "Ledger" tab mein "Cash handed" aur "Empty bottles handed in" likh kar "Submit Ledger" dabata hai. Office "Finance → Rider Ledger" mein "Review & Approve" kholta hai, khali bottles gin kar aur account chun kar "Approve & Release" dabata hai. Paisa accounts mein aur bottles godam mein chale jate hain. Kam paisa ho to farq rider ke zimme rehta hai. --- Source: https://irsaalsystems.com/help/water-rider-ledger — Irsaal Help Center (https://irsaalsystems.com/help).