Delivery software written where the rounds are
Irsaal is built by Irsaal Software, in Daska, Punjab, Pakistan. It is four products on one platform: software for water, LPG cylinder and milk delivery rounds — routes, riders, returnable bottles and cylinders, deposits, invoicing and recovery — and software for goods transport companies, from the bilty at the booking counter to the loading challan, To-Pay collection and the accounts between stations. Everything in it exists because a real business needed it, not because a feature list looked thin without it.
Why this exists
Almost every water supplier in Pakistan runs on the same two tools: a hard-backed register for who owes what, and a spreadsheet somebody rebuilds every few months. Both work, right up until the business gets a third route. Then three things start going wrong at once, and they are always the same three.
Bottles stop coming back and nobody can say which customers are holding them. Cash collected on the round gets reconciled at month end, by which point nobody remembers the stop it went missing at. And the monthly bills go out with the wrong rate on a handful of accounts, because four price tiers live in one person's memory.
None of that is an accounting problem, which is why accounting software does not fix it. It is a round problem. Irsaal was written for the round.
How it was built
The bottle reconciliation model in this product came out of a working round in Daska — deliveries, empties, deposits and the daily argument about the difference between them. It was used on real customers before it was sold to anybody.
That shows up in small decisions. The rider app records offline because half the rounds in this country pass through somewhere with no signal. Prices are in rupees because they are. Urdu customer names print correctly on invoices because they have to. WhatsApp is a first-class notification channel because it is the one customers actually read.
None of those are settings we localised into the product later. They are what it was built on.
What is true about Irsaal
Facts, not adjectives — the things you can check inside the trial before you pay for anything.
Irsaal is built specifically for delivery rounds in Pakistan, with PKR pricing, Urdu-friendly customer names and Asia/Karachi scheduling as defaults rather than settings.
Since October 2026 businesses in the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman can open an account: the sign-up form takes their country and mobile number, and the account starts in their own currency — AED, SAR, QAR, KWD, BHD or OMR.
For a Gulf business the office panel is in English and the rider app in English or Urdu; there is no Arabic interface, support is remote from Pakistan, plans are priced in PKR, and tax is a line on the invoice rather than e-invoicing.
One platform sells four products — water delivery, LPG cylinder delivery, milk shop management and goods transport — and a business chooses which at sign-up; each gets its own panel and its own price list, and the three delivery products each get their own half of the rider app.
The goods transport product books every consignment on a bilty from one of the company's stations to another, loads it onto a hired vehicle on a loading challan with the driver's freight and advance, and collects any To-Pay freight at the destination before the goods are handed over.
A transporter's customers follow their bilty on a public tracking page at the company's own address, with names and phone numbers masked, and get SMS or WhatsApp alerts at booking, departure, arrival and delivery.
Every returnable bottle or cylinder is tracked as an outstanding balance per customer, so a supplier can see exactly how many are with which customer on any date.
Returnable stock is separated into deposit-covered, customer-owned and lent-on-trust, because those three need different answers when a customer stops taking deliveries.
The milk product works the other way round, because milk is measured rather than counted: litres are issued against a round in the morning and reconciled against it in the evening, with supplier intake priced by fat and litre.
The rider mobile app records deliveries, returns, payments and new customers offline and syncs when signal comes back, so a round in a weak-coverage area is never lost.
The rider app runs in English or Urdu, switchable per rider, and prints to a Bluetooth thermal printer.
Customer security deposits are held against container counts, and the ledger reconciles deposit, delivery and return in one place.
Each business gets an isolated workspace — one company's customers, rates and reports are never visible to another.
Pricing is monthly in PKR with a free 14-day trial on every plan, and no card is required to start.
What a plan includes is enforced rather than advertised: a section a plan does not carry is closed at the URL, not merely hidden in the menu.
The platform covers routes, riders, orders, subscriptions, invoicing, purchasing, inventory, expenses, payroll, attendance and reporting in a single system.
Where to find us
We are a small team and we answer our own phone. If you are weighing this up against a spreadsheet or against another product, say so — we will tell you honestly whether it is worth switching for the size of round you are running.
- Irsaal Software
- Circular Road, Daska, Punjab 51010, Pakistan
- info@irsaalsystems.com
- +92 345 6703860
- Support in English and Urdu
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