Now open in the Gulf
Water and LPG delivery software for the Gulf
For suppliers in the GCC
Irsaal is delivery management software for businesses that send the same customers a returnable container again and again: the 5-gallon water bottle, and the LPG cylinder. Since October 2026 it is open to businesses in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman. It keeps count of every bottle or cylinder as a balance against the customer holding it, the deposit behind it, and the cash each rider brings back — in your own currency, with a rider app that works without signal.
It is made by Irsaal Software in Pakistan, where it was built on a real water round before it was sold to anybody, and every plan starts with a 14-day free trial that asks for no card.
Country by country
The software is the same in all six. The round is not — who pays by coupon and who on a monthly invoice, how far apart the stops are, what the summer does to demand — so each country, and each city under it, has a page that says what is true there.
Saudi Arabia
Saudi Riyal (SAR) · +966
Qatar
Qatari Riyal (QAR) · +974
Kuwait
Kuwaiti Dinar (KWD) · +965
Bahrain
Bahraini Dinar (BHD) · +973
Oman
Omani Rial (OMR) · +968What a 5-gallon round gets out of it
A water supplier in the Gulf is keeping two counts on every customer — bottles out, and money paid ahead — and a third on every rider. These are the six things the software keeps for you.
Every 5-gallon bottle accounted for
Each customer carries a live bottle balance — delivered minus returned — so the bottles out across the Gulf are a number, not an estimate. The panel calls it the 19 litre bottle: the same 5-gallon (18.9 litre) bottle under its metric name.
Deposits that match the bottles
The refundable deposit sits against the bottles a customer holds. An account holding more than its deposit covers shows up long before it becomes a write-off, and a refund is worked out from what is actually returned.
Coupons and prepayment kept as money
A coupon book, or any payment in advance, is recorded as the customer's advance. Each delivery's bill is taken from it, and the ledger shows what is still held — in money, so it can never disagree with the paper coupons.
A rider app that works without signal
The rider records delivered, empties collected and cash taken at each stop — in a basement car park or a lift with no signal — and it syncs when the phone is back online. In English or Urdu, switched per rider.
Each rider's cash closed the same day
Everything a rider collects sits on their own ledger until it is handed over and the office approves it. A shortfall is a conversation that evening, not a surprise at the end of the month.
Villas, towers and contract accounts on their own terms
Households that pay at the door, offices and compounds invoiced weekly or monthly, and a price per customer where one was agreed — all on one customer ledger, so Irsaal never asks which kind of customer this one was.
Delivering gas rather than water? The cylinder round is a product of its own — LPG cylinder delivery software — with full and empty cylinders counted wherever they are, a rate for every size, and the deposit held against each cylinder a customer keeps.
What to know before you start
Irsaal is new to the Gulf. Here is exactly what you get there today, and what you do not — so the trial has no surprises in it.
Your currency, from the first screen
An account opened from the Gulf starts in its own currency — AED, SAR, QAR, KWD, BHD or OMR — in the office panel, in the rider app and on every invoice and receipt. Amounts are kept to two decimal places, so a dinar or rial price is entered to the nearest ten fils or baisa.
English in the office, English or Urdu on the round
The office panel is in English. The rider app runs in English or Urdu, switched per rider — which suits a round whose drivers read Urdu more easily than English. There is no Arabic interface yet.
Tax on the invoice, not e-invoicing
An order booked in the office can carry a tax rate, printed as a tax line beside your tax number. It does not file returns, and it is not an e-invoicing system: a business that must issue ZATCA (Fatoora) tax invoices in Saudi Arabia needs its accounting system for those.
Set up and supported from Pakistan
Irsaal is built by Irsaal Systems in Pakistan. Setup, training and support are remote — on WhatsApp and by phone, in English or Urdu — on Pakistan time, which is one hour ahead of the UAE and Oman and two ahead of Saudi Arabia, Qatar, Kuwait and Bahrain.
Alerts in your currency — WhatsApp, SMS and email
Delivery and payment alerts reach your customers on WhatsApp from your own business number, by SMS through a Twilio account of your own, or by email — every amount in your currency. WhatsApp only sends wording it has approved, so its alerts start once it has approved the message templates on your number; until then SMS and email carry them.
Priced and invoiced in your currency
Plans are shown and invoiced in your own currency — AED, SAR, QAR, KWD, BHD or OMR — converted from our price list in Pakistani rupees. The trial needs no card; before it ends we agree with you how the invoice is paid from your country.
FAQ
Questions from the Gulf
What suppliers in the UAE, Saudi Arabia and their neighbours ask before they start.
Can I use Irsaal in the UAE, Saudi Arabia or another Gulf country?
Yes. Since October 2026 a business in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman can open an account: choose the country on the sign-up form, confirm your mobile number on WhatsApp, and the account opens in that country's currency. Setup, training and support are remote, from Pakistan, on WhatsApp and by phone in English or Urdu.
Does Irsaal work for a 5-gallon water delivery business?
Yes — it is the round Irsaal was built for. The panel calls the bottle "19 litre", which is the 5-gallon (18.9 litre) bottle under its metric name. Every bottle is a balance against the customer holding it, the refundable deposit is held against that count, and a coupon book — or any payment in advance — is kept as the customer's advance, which each delivery's bill is taken from.
Which currencies can a Gulf business use?
An account opened from the Gulf starts in its own currency — AED, SAR, QAR, KWD, BHD, OMR — on invoices, customer ledgers and reports, and the symbol can be changed in Settings. Amounts are kept to two decimal places, so a price in dinars or rials is entered to the nearest ten fils or baisa.
Is the rider app available in Arabic?
Not yet. The rider app runs in English or Urdu, switched per rider, and the office panel is in English. On a round whose drivers read Urdu more easily than English, each rider can use it in the language they read fastest; there is no Arabic interface.
Does Irsaal handle VAT in the Gulf?
In part. An order booked in the office can carry a tax rate — 5% in the UAE, 15% in Saudi Arabia, 10% in Bahrain, 5% in Oman — printed as a tax line on the invoice beside your tax number. Deliveries billed at the door from the rider app carry no tax line, and Irsaal does not file returns or issue e-invoices such as Saudi Arabia's ZATCA (Fatoora): a business that must issue those needs its accounting system for them.
How do I pay for Irsaal from the Gulf?
Plans are shown and invoiced in your own currency (AED, SAR, QAR, KWD, BHD, OMR), converted from the price list in Pakistani rupees. The 14-day trial needs no card; before it ends we agree with you how the invoice is paid from your country.
Is there software for an LPG gas cylinder distributor in the Gulf?
Yes. Irsaal for LPG Cylinder Delivery is open to distributors in the Gulf: full and empty cylinders counted wherever they are, a refill handled as an exchange, a refill price and a deposit for each cylinder size, and a rider app that records every swap offline. It has pages for the UAE, Saudi Arabia, Bahrain and Oman.
Still deciding? Read every question we get asked, or ask us yours directly.
Start where you are
Choose your country on the form, and your account opens in its currency. 14 days free, no card.
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