In Irsaal LPG Cylinder Delivery Software, an order is a refill still to be delivered, and a delivery is one that has happened. Orders are booked on Operations → Orders → New Order or with Book for a Later Day, or are made by customers' Subscriptions, and they reach the rider's app at once. A delivery is recorded by the rider in the app, or in the office on Refill / Delivery. Either way the cylinders move, the invoice is written and anything unpaid goes on the customer's balance.
How do I book an LPG order?
- Open Orders and press New Order.
- Choose the Customer, the Order Date and Assign Rider (who delivers this). The screen shows the customer's Cylinders Held, what their Deposit Covers, their Security Wallet and any Previous Due.
- Under What is the customer ordering?, choose:
- LPG Cylinders: enter How many LPG cylinders?. Security Payment (auto, editable) and Refill Payment (auto, editable) fill in from the customer's rate. Tick Security Free to lend cylinders without a deposit.
- Products: regulators, hoses and other LPG accessories. Press Add Product for each line.
- Under Billing & Payment, fill in any Tax Rate (%) and Freight (Rs.). Choose the Payment Method (Cash, Online / Card or Credit (pay later)), Deposit Into and the Paid Amount.
- Tick Delivery only — the rider just hands it over if the office has done everything. The rider then just taps Mark Delivered.
- Press Save Order & Preview Invoice. The rider is notified at once.
How do I book a refill for a later day?
On Refill / Delivery, press Book for a Later Day:
- Choose the Delivery day (Today, Tomorrow, In 2 days) and the Customer.
- Under How is it billed?, choose one:
- Order only — rider bills at the door: the rider counts the empties and bills there.
- Priced now: enter LPG cylinders (if known), Security due, Refill charge, Paid now, the Payment method and Into account.
- Pick the Rider and add a Note for the rider if needed.
- Press Book it.
The booking appears in the rider's Schedule under that day.
How do I record a refill in the office?
For a walk-in customer, a phone order delivered without the app, or a round recorded afterwards:
- On Refill / Delivery, pick Against pending order (or — None (walk-in refill) —) and the Customer.
- Choose Delivered By (Rider), or record it at the counter with no rider.
- Under Cylinder Movement, enter:
- LPG Cylinders Delivered (refilled given)
- Empty Collected (taken back). It matches the delivered number unless you change it.
- Damaged Returned. The penalty is taken from the customer's security wallet.
- Under Bill, choose the Payment Method and enter the Amount Collected.
- Press Record Refill / Delivery.
A rider's cash and empties stay on their name until their day is approved in Rider Ledger. A counter sale's money and stock land at once.
How do standing orders (subscriptions) work?
On Subscriptions, fill in Add / Edit Subscription:
- Choose the Customer.
- Choose the Frequency: Daily, Weekly, Alternate days or Custom days, with the Days for weekly and custom.
- Enter LPG cylinders / delivery and the Start date.
- Press Save Subscription.
The orders are booked when someone presses Generate Today's Orders or Generate Tomorrow's Orders on Subscriptions (or on the Dashboard, or Generate on Orders). On an LPG account nothing books them overnight by itself. Generating twice never doubles an order. For customers who settle weekly or monthly, add a Payment plan and press Collect when it falls due. The full steps are in Standing orders and payment plans in Irsaal LPG software.
What does the rider do with an order?
The order appears on the rider's Route tab in the Irsaal Rider app. At the door they enter Cylinders Delivered (full), Empty Collected and Damaged Returned, take the payment as Cash, Online or Credit, and press Save Refill & Print Invoice (or Confirm Delivery for an order already paid). The invoice prints on a Bluetooth printer or is shared. A rider can also Skip a booked stop with a reason. See Irsaal Rider app for LPG cylinder riders.
Can I change an order after saving it?
Yes. Open it and edit it. For an order that has already been billed, the software reverses the original deposit, stock and receivable, and posts them again from what you save. The order keeps its number, and Update Order & Reissue Invoice issues its invoice again. Skip on an order row marks an order as not needed.
Where do I follow the day's work?
- Orders: one day at a time (change it with the Date filter), with each order's Order #, Customer, Route / Rider, Items, Total, Due, who created and delivered it, and its status (pending, delivered, skipped, cancelled). Filter by Status, Route or Created by role.
- Deliveries: what was actually delivered, by date and rider. View opens the cylinder movement and invoice breakdown.
- Finance → Invoices: every invoice, with Thermal and Print / Reprint.
Frequently asked questions
How do I create an LPG refill order in Irsaal?
Open Orders → New Order. Choose the customer and rider, enter How many LPG cylinders?, set the payment, and press Save Order & Preview Invoice.
What is the difference between New Order and Refill / Delivery?
New Order books a refill still to be delivered. Refill / Delivery records one that has already happened, moving the cylinders and billing at once.
Can a customer order a new connection with a cylinder and deposit?
Yes. Book an order for the cylinders. Security Payment (auto, editable) adds the deposit for any cylinders beyond what their deposit already covers.
Can regulators and hoses be sold with a refill?
Yes. On New Order, add them under Products. At the counter, use Sales.
Khulasa (Roman Urdu)
"Orders → New Order" mein customer, rider aur "How many LPG cylinders?" likh kar payment chunen aur "Save Order & Preview Invoice" dabayen; rider ko foran notification jati hai. Aane wale din ke liye "Book for a Later Day" istemal karein. Jo refill ho chuki ho use "Refill / Delivery" mein darj karke "Record Refill / Delivery" dabayen. Pakke customers ke liye "Subscriptions" mein schedule banayen; software khud orders bana deta hai.